Ongoing Support

Your clients expect smooth operations, quick updates, and systems that stay live and optimized.

We help agencies offer reliable, high-quality ongoing support without expanding their internal teams. From monthly retainers to dedicated teams, we handle maintenance, updates, improvements, and technical oversight — all under your brand.

Ongoing Support is not just about keeping things running. It’s about keeping clients happy, retained, and confident in your agency. We make that easy.

Website Maintenance & Upkeep

  • Your clients’ websites need continuous attention to stay fast, secure, and fully functional. We handle the day-to-day tasks that keep everything performing smoothly.
  • What’s Included:
  • Regular plugin, theme, and platform updates
  • Security improvements & patch management
  • Site speed monitoring & optimization
  • Backup setup & management
  • Uptime monitoring & quick fixes
  • Content updates & minor design tweaks
  • Why Agencies Choose This:
  • No urgent late-night fixes for your team
  • Predictable maintenance your clients rely on
  • Peace of mind that everything just works

Dedicated Retainers (Design, Dev & Marketing)

  • For agencies that need consistent delivery, we provide fully white-labeled retainers with predictable hours and structured output.
  • Retainers Can Include:
  • Design hours
  • Development hours
  • SEO updates & optimizations
  • Performance marketing tweaks
  • Content edits & landing page creation
  • Monthly technical checkups
  • The Advantage:
  • You decide the scope — we deliver it
  • Perfect for long-term clients
  • Eliminates the need for hiring or training new staff

A retainer is the easiest way to increase client lifetime value — with zero internal overhead.

Priority Support for Agencies

  • Some clients need faster turnaround. We help you offer that.
  • What We Offer:
  • Same-day or next-day task completion
  • Rapid issue resolution
  • High-priority workflow lanes
  • Task-based SLAs

This helps your agency deliver like a bigger, well-resourced team — without actually becoming one.

CMS & Platform Management

  • We keep your clients’ systems healthy and up-to-date, ensuring stability and performance across platforms.
  • Platforms We Manage:
  • WordPress
  • Shopify
  • Webflow
  • Custom CMS
  • Headless setups
  • Laravel, Node, React systems
  • What’s Included:
  • Maintenance
  • Troubleshooting
  • Performance optimization
  • Feature enhancements
  • Integrations & third-party apps

Continuous Optimization & Improvements

  • As your clients scale, their platforms need enhancements. We help with ongoing improvements that support growth and conversions.
  • What We Handle:
  • Landing page updates
  • UX improvements
  • Conversion optimization
  • Feature iterations
  • Marketing performance adjustments
  • A/B testing implementation

This keeps clients evolving — and keeps them with you.

Complete White-Label Support

  • Your clients never see us. Everything we do is structured so your agency stays the face of the work.
  • You decide the communication style
  • Your branding on reports & updates
  • Your processes, your tools, your workflow
  • We remain the team behind the curtain

You lead the relationship.

We power the delivery.

Want to deliver reliable ongoing support without building a full team?

Let Go Behind Digital be the team behind your success.

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